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How r04cpu Handles Your Personal Data

At r04cpu, we collect only the information needed to run your account, process transactions via UPI, Paytm or PhonePe, and keep your details secure.

Data encrypted in transitAccount-level access controlsNo third-party data salesRetention limits appliedRight to request deletion
r04cpu How r04cpu Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you have a question about how your data is used, want to request a copy of your records, or need to raise a privacy concern…

Live Chat Connect with our privacy support team directly from your account dashboard.
Email Send a detailed privacy request to our data team via email.
Account Settings Manage cookie preferences, marketing consent, and communication settings directly inside your account dashboard without…
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Every measure below is applied consistently across all accounts on r04cpu, regardless of which payment method you use or which region of India you access from.

Data Encryption

All data transmitted between your device and our servers — including UPI or Paytm transaction details — is encrypted using…

Cookie Controls

We use functional cookies to keep your session active and analytical cookies to understand how account pages are used.

Account Security

Two-step verification is available on all accounts and strongly encouraged.

Data Retention

We retain account data for as long as your account is active and for a legally required period after closure.

Your Rights

You have the right to request a copy of the personal data we hold, ask us to correct inaccuracies, and…

Third-Party Sharing

We share data only with partners who are essential to running your account — payment processors, identity verification providers, and…

Questions About Your Data and Your Rights

The answers below cover the privacy questions we hear most often from accounts in India. If your question is not answered here, reach our data team through live chat or email and we will respond within five business days.

We collect your name, date of birth, email address, phone number, and the payment details you provide — such as your UPI ID or Paytm number — to verify your identity and process transactions. Device identifiers and session data are also logged for security purposes.

We share data only with partners directly required to operate your account — payment processors like UPI and PhonePe networks, identity verification services, and fraud detection providers. All partners are bound by data-processing agreements and cannot use your information for their own marketing.

Send a data access request through live chat or email using the address registered to your account. We will compile and deliver a copy of your personal data within the timeframe required by applicable law, typically within 30 days of receiving your request.

Yes. You can request deletion of your personal data once your account is closed. We will remove records that we are not legally obligated to retain. Transaction records linked to UPI, Paytm, or PhonePe payments are kept for a mandatory compliance period before deletion.

We use functional cookies to maintain your active session and analytical cookies to understand page behaviour. You can view, adjust, or withdraw your cookie preferences at any time through the preference centre in your account settings. Changes apply to all new sessions within 24 hours.

Account records are kept for the period required by financial regulations applicable in your region. Once that retention window closes, records are securely and permanently deleted from our systems. You can ask our data team for the specific retention period that applies to your account.

Contact our team immediately through live chat so we can review your login-activity log, suspend any unrecognised sessions, and secure your account. We recommend also enabling two-step verification from the security settings page to prevent future unauthorised access.